Articles

Gaming Operations

Online Gaming in the U.S., Part 2: The (Lack of) Regulation Issue

By Ike McFadden

Author: 
Ike McFadden

Most players, online and off, hope to occasionally win. The educated player usually has a good grasp of the game, the odds, the payback and how to exploit any edge they might have. It’s the same whether we’re talking about poker, slots or any other card or casino game. Everyone wants a fair shot at winning.

Dirty Power Costs You Plenty!

By Ronald Glaser

Author: 
Ronald Glaser

Facility electrical loads have, in just a few years, drastically changed from being electrical-based equipment to electronic-based equipment, and while these words sound similar, they are drastically different designed loads. You will find two major initiatives driving these new changes in your facility.

Marketing in Tough Times: Lessons from Other Consumer Categories

By Dennis Hardy

Author: 
Dennis Hardy

Have you ever seen a casino ad like the one I’m about to describe? The visual is of a beautiful young couple, elegantly dressed, either at a craps table or a slot machine. They both have exaggerated looks of excitement on their faces, suggesting they have just won a huge jackpot. The headline screams “Las Vegas Gaming Excitement, Right Here in [name of your city goes here]!”

How Do You Know What You Don’t Know?

By Stephanie Maddocks

Author: 
Stephanie Maddocks

It sounds like a funny question, but when you start to think about it, it can lead to a little bit of panic. Jeez, how do I know what I don’t know? Where do you go to find the answer when you don’t even know the question to ask? When I do training on technology risk assessments, I start by asking this question. People don’t know how to answer and sit there with a puzzled look on their face.

The Paradigm Shift of Security

By Anthony DiSalvatore

Author: 
Anthony DiSalvatore

In today’s professional security hospitality environment, the focus and trend is moving from non-traditional roles and responsibilities toward those of customer service and cross training in other departmental areas. Over the past 20 years, the pendulum has swung from security having a predominate function of protecting assets with a minimal focus on customer service and other departmental areas to what it is morphing into today.

Great Gambling Gadgets, Part I

By Max Rubin

Author: 
Max Rubin

In these challenging times, as our table game revenues are holding flat
or falling and senior management is getting pummeled by ownership, table
game managers often hear the same refrain: “Do something.” Well, here's something. Something great. In this month’s article, we focus on Shuffle Master’s iTable.

Table Games in the Year 2020

By Bill Zender

Author: 
Bill Zender

Casino games such as blackjack, roulette, baccarat and the recently popular alternative games have abandoned the felt layouts, vinyl chips, paper cards, Teflon roulette balls for HD monitors, computer virtual reality software, LED signage and electronic imagery. What else does the future of table games bring 10 years down the road?

A Letter to the Editor

By Jess Green with commentary from Joseph Valandra

Author: 
Jess Green with commentary from Joseph Valandra

In the July 2010 issue of Casino Enterprise Management
magazine, John Wilson authored an article titled “Class II: In a Class by Itself.” This article has evoked criticism and high emotion from those that have an interest and understanding of Indian government gaming. This commentary is intended to put some perspective around the criticism and explain what has been misunderstood by many.

Gaming in its DNA: Casino Chips Go High-Tech

By Abram Sauer

Author: 
Abram Sauer

That’s right, DNA. Yes, in the chips. The drive to protect the gaming industry from counterfeiting has gone into the realm of what seems like science fiction. Actual DNA is being implanted in casino chips and other gaming products to create a level of security unseen before.

Letter from the Publisher

By Peter Mead

Author: 
Peter Mead

Casino Enterprise Management published an article in its July 2010 issue that sparked considerable debate and controversy. The article appeared on page 100 and was titled “Class II: In a Class by Itself.” In hindsight, there are articles that I wish wouldn’t have gone to print. This is one of them. It stated that Class II gaming should not exist and it also made other poorly conceived statements.