Slot-Tickets: Ticket MastersBy Anna G. Larson
In 1998, Slot-Tickets’ founders, husband-wife duo Tom Mitchell and Susan Mitchell, waited by the phone, hoping it would ring and someone would place an order for tickets. Today, the company serves customers worldwide and has produced billions of tickets.
“The first million-ticket order was a big deal—it still is today,” said Managing Director of Special Projects Tom Mitchell.
Slot-Tickets’ founding in 1998 was a response from FutureLogic to provide International Game Technology (IGT) with its first ticket-in/ticket-out (TITO) paper. IGT’s EZ Pay® TITO technology with Slot-Tickets’ tickets debuted in 2000. In the beginning, Tom Mitchell says, it was difficult to make tickets work with printers.
“Our goal was to invent that production process. Many a night was spent designing and testing what was to become the now-common slot ticket industry,” he said. “Little did we know that millions would actually become billions, but we were ready.”
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