White Papers

Check out these authoritative reports that address myriad problems and the ways to solve them as they relate to our industry.

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National Survey of Internet Users and Gaming Behavior

This survey was conducted in February 2012 over a one week period. The survey panel was internet-based. Respondents were first screened for age (>21 years old) and then asked if they had participated in a variety of forms of gaming in the last 12 months.

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IGT Universal Game Adapter (UGA)

The player experience is the key to the success of any casino property, and the casino operator is constantly challenged with delivering an experience that is at once fun, compelling and dynamic for the player, yet also consistent across the casino floor. More importantly, the ability to create unique and dynamic content on the slot floor gives the operator the ability to differentiate the player experience from competitors.

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Brick & Click: Bringing facts to the table on integrating land-based and online gaming

In this GiGse interview with Marko Hietala, Chief Security Officer, RAY, discusses the regulatory landscape for online gaming in Finland, why RAY went online and much more.

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History of Tribal gaming can provide lessons for the current iGaming debate

In this GiGse interview with W. Ron Allen, chairman, Washington Indian Gaming Association, Allen discusses challenges and achievements in Indian country, Indian country's division on the i-gaming movement and much more.

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Loss Prevention & Eliminating Fraud

Since the first merchants hired employees 2000 years ago, they likely had a problem with employees stealing money, merchandise and other types of fraud. In the last 20 years, operators have been installing better systems to manage their transactions and protect their assets. However, those systems are vulnerable and also need to be protected as there are individuals in the market place who are skilled in the art of manipulating them.

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The Picture of a Typical Contemporary Gambler

The last decade has shown remarkable changes in online gambling industry in terms of gambling habits and attitudes. Introduction of online casinos and poker rooms significantly extended the possibilities of wagering, which resulted in growing interest in remote gambling services all over the globe. A number of industry studies revealed that a typical contemporary online gambler is in many ways different from the one that used to be ten years ago.

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Social Gaming

Over a couple of years social gaming has become one of the most popular leisure activities and a billion-dollar industry. Social gaming refers to gaming online that involves interactive elements or content sharing between peers. Social games are presented by web-based games or applications that are pretty similar to popular board games or regular online games, however, they feature a variety of socializing options which make them particularly attractive to players worldwide.

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Social Apps and the Gaming Industry

Social gaming results from the combination of social networks and online gaming and it refers to gaming online that involves interactive elements or content sharing between peers. Social apps are web-based games that allow social gaming to occur. In general they are features such as; profile building, making friends, exchanging messages and gifts and other player-friendly options.

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Latin America is “El Dorado”… Also for Gaming!

In the recent years, where the downfall of the western world is pushing business leaders towards new markets and regions, Latin America has won followers in most business fields. What’s not so obvious, yet stands out to those who know the region well, is that Latin America has become a very interesting and growing market for the gambling industry, both in the offline and online sectors. Latin America is still a “gambling opportunity” (no pun intended) for multiple reasons that we will try to explain in this paper.

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Cash is Still King Globally

You hear it everywhere and it seems to make sense: the future is cashless! In a number of years, nobody will use paper to pay for purchases. With the ever-increasing forms of cashless payment (debit and credit cards, mobile and now RFID payments etc…), how can one doubt that cash will fade away?

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