Casino Enterprise Management

Looking back over the years, I find it somewhat of a paradox that restaurant owners are forever telling me that they don’t have to worry about the temperature of their refrigerators and freezers during the night. They say the food in these boxes will maintain a safe temperature until they come into work the following morning, while at the same time, pay lip service to the importance of food safety and temperature monitoring.

If we are going take a logical approach to problem solving, we have to first understand the nature of the problem. Business intelligence tools applied to a casino's database will give us a very granular look at the revenue streams from known customers. Market research projects that are designed to give us insights into our own customers as well as the broader market will shed further light on the situation.

Most first volumes do not take years to unfold, but after 46 years, Volume I has concluded and Volume II has commenced. It has been open to its first chapter for one year now. Fortunately, some of the principal characters of the Gambler’s Book Club story have carried over in some incarnation from Volume I to Volume II. The fundamental historic link comes in the form of the “gambler’s librarian,” and now seasoned emeritus, Howard Schwartz.

Some have referred to cotton as the new “white gold.” And with cotton prices nearly doubling over the past year, it’s no surprise. Rising cotton prices can impact several areas of procurement within a casino operation, including employee apparel, bed linens, towels and items used to clean the facility. By being mindful of this situation, casinos can prepare and limit its impact. Here's how.