Casino Enterprise Management

New gaming products for table games and gear include Genesis Interactive Technologies—BRAVO™ 100% Plastic Poker Cards and SHFL entertainment—Crazy 4 Poker®.

Aruze Gaming America CEO Richard Pennington relishes the opportunity to talk about what makes this nimble gaming development firm tick. “We want to pack as much entertainment into an hour’s worth of play as we can, so we do an awful lot in terms of trying to appeal to all the senses and to give the player an experience that he or she is not going to get with the competitors’ machines,” Pennington said, sitting at a large table in the boardroom of the company’s Las Vegas headquarters.

In a controversial move, Greece has extended the government monopoly on online gaming and has sought to restrict the types of games  that may be played online. Greece is currently home to Europe’s largest betting company—The Greek Organization of Football Prognostics S.A. (OPAP). The company operates lottery and sports betting games in Greece and is Europe’s largest betting company. The government is now seeking to protect the government monopoly on gaming...

Now in its second recession in just three years, Spain is still struggling to emerge from the financial crisis caused by the abrupt end to the building boom that followed on the heels of the world financial crisis of 2008. With a debt of over €882 billion, there is now a record 5.64 million people out of work, and more than half of those under 25 years old are now unemployed. Despite a number of deeply unpopular austerity measures designed to cut the deficit by €27 billion...

When a customer asks for information about a specific product, wouldn’t it be easiest to just show up at their doorstep, product in hand? With SPIELO International™’s new Road Show approach, the company is doing just that. Much like the pop stars and politicians of today, SPIELO is taking its show on the road. Dubbed “Vegas and Beyond: Innovation Travels,” the company is loading up their fifth wheel trailer with the latest and greatest SPIELO products...

For the past eight years, CEM has presented profiles of the Great Women of Gaming Award winners. This year is no different, as we bring you 10 outstanding professional women who embody the term “Great Women of Gaming.” They were selected for their perseverance, drive, commitment and mentorship, and we are delighted to tell you their stories. The awards are broken down into two categories: Proven Leaders and Rising Stars.

A very close friend of mine and fellow gaming consultant, Bob Del Rossi, passed along an interesting story about a situation that occurred at the Desert Inn Hotel/Casino back in the 1990s. Del Rossi started in gaming in Atlantic City in surveillance, and because of his desire to master card counting, he advanced to become one of the members of Harrah’s “card counting” team. During that time, Atlantic City casinos used some of their more knowledgeable employees to detect...

For many of us living and working in places where spring has not quite come around, it was ideal that the Indian Gaming 2013 trade show was in warm, sunny Phoenix. NIGA Executive Director Jason Giles conveyed his pleasure at the beautiful weather. “A lot of folks came out here escaping snow storms,” he shared. “Folks were really happy to come out to Phoenix where there was 80-plus degree weather every day.” But of course this was not the only attraction.

In an ever-changing marketplace, companies are challenged to keep up with the needs and desires of consumers. The gaming industry is no exception. Understanding the player has never been more important. With the availability of new gaming options, supported by the proliferation of the Internet and mobile devices, the mindset of players has changed considerably. Those who understand players and the forces that impact their decisions will succeed.