Case Studies

These studies are a collection of data and analysis that will shed light on how new products, services and solutions are being used in our industry and how they might translate to increased revenues for your operations.

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IGT Floor Manager sbx™ Implementation Strategies: Firekeepers Casino

Your casino floor is a hotbed of activity. Much like a busy city, traffic patterns exist. Theme placement is critical to target the right customers and can have a lasting impact on the performance of your floor. Having a tool that gives you the ability to determine the right theme for the right area of your floor can help your business run more efficiently while increasing coin-in and your bottom line.

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IGT Floor Manager sbx™ Implementation Strategies

Your casino floor is full of savvy players looking for a unique entertainment experience. Your ability to offer them a memorable gaming experience is critical to differentiating your property. The right blend of new technology, great game themes and innovative marketing promotions can create an experience that secures player loyalty and increases your bottom line.

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Report Proves NEWave’s Title31 Software Saves Riviera Hotel & Casino $100,000 Annually

The Riviera Hotel & Casino recently released the results of an internal study on the benefits of using NEWave‟smyCompliance™ Title 31 software, and the figures are staggeringly impressive. Analyzing time spent on collecting data and compiling reports before using NEWave‟sTitle 31 software v. time spent on the same tasks with NEWave‟sTitle 31 software, the Riviera saved nearly $100,000 annually.

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Pechanga Resort & Casino Transforms Patron Experience with Bally Technologies Solutions

Pechanga Resort & Casino, an AAA Four Diamond resort located less than 60 miles north of San Diego and 90 miles southeast of Los Angeles, in the heart of California’s South Coast wine region, had been searching for a systems technology partner that offered the highest levels of security; was able to provide scalable solutions for the casino’s inevitable growth; and most of all; provide the infrastructure needed to deliver a better guest experience.

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Digital Signage Adds Excitement to Choctaw Casinos

The Choctaw Casino Resort is a major tourist destination for Durant and draws patrons from Oklahoma, Arkansas, Kansas, Louisiana and Texas including Dallas-Fort Worth. Janie Dillard, Executive Director of Gaming for Choctaw Casinos, said, “Our goal was to design a casino that had amenities for the avid gamer and we also wanted to install the latest in gaming and casino technology to add excitement in the casino. From the early stages of the design, our desire was to use cutting-edge digital signage to build energy in the casino and market the casino’s activities inside and outside of the casino.”

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Ryzex Increases Accuracy for Silver Reef Casino

Ryzex understood Silver Reef Casino’s need for a cost effective asset tracking and auditing solution, so they recommended Intermec’s CN3 mobile computer and CheckMate asset tracking software from Dynamic Systems Inc. Read more about why they chose this soltuion in this case study.

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Flexibility and Performance Make PAR Gemini™ an Easy Choice for Hard Rock Hotel & Casino

In an environment that demands versatility from its technology, the Hard Rock Hotel & Casino in Las Vegas is sticking with a single model from a single vendor—the Gemini™ terminal from PAR Technology Corp. Nearly 200 Gemini POS terminals are already being used throughout the resort, in bars, restaurants, nightclubs, concert venues, shops and meeting rooms, providing solid performance inside, outside and poolside.

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Tech Results BI/CRM Suite of Solutions

Read how Tech Results' CRM solutions helped Chumash Casino Resort consistently grow revenue in their regional market.   

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Tech Results BI/CRM Suite of Solutions: How Tech Results CRM Solutions Help Chumash Casino Resort Consistently Grow Revenue in Their Regional Market

In the sleepy hamlet in the lovely Santa Ynez valley of Southern California, about 45 minutes Northwest of Santa Barbara, the Chumash Band of Santa Ynez Indians have built a robust gaming resort enterprise. Startingfrom humble beginnings as a bingo hall, the resort currently encompasses two hotels, including the only AAA Four Diamond property in the region, a spa, 2,000 electronic gaming machines, 40 table games, 14 pokertables, the 1,300-seat Shamala Showroom, several restaurants, and more.

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Harrah's Cherokee Casino Hotel Case Study

The hotel at Harrah’s Cherokee Casino is a winner that is outperforming all other Harrah’s properties posting overall occupancy of 100 percent with brand leading gaming revenue per room night. Property execs say it is due in large part to the hotel’s head’s up business strategy and the revenue management system that supports it with solid, no-nonsense analysis and thinking support for today’s challenging times.

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